Opening Hours & Prices

 

Opening Hours: 10am – 5pm everyday (excluding 25th / 26th Dec)

Please note that currently, pre-booking is required. Please visit the tickets page to purchase your tickets and choose your arrival time slot.

PEAK PRICES: Arrival times from 10am-1.30pm: £15 per person  |   Arrival times from 2pm-3pm: £13 per person

OFF-PEAK AUTUMN PRICES: £10 per person all day

Carers: FREE *  |   Under 3’s: FREE

*Please note: One carer goes free with each paying disabled visitor (DWP Proof of entitlement will be required on entry).

 

Ticket T&Cs :

  • All tickets must be booked online in advance of your visit.
  • Tickets are non-refundable.
  • Tickets can be transferred for an administration fee*. Please create an account at the time of booking, which allows you to alter your own booking for a fee of £2 per ticket (maximum of £10 per booking). If an account has not been made, please email [email protected] with your reference number and we will create an account for you which will send you a link to enable your account and alter your booking. ALL transfers must be done at least 3 hours before your booking, to allow us to re-release the tickets. Tickets with discount codes/offers cannot be changed. To access your account, please follow the link Login (digitickets.co.uk).  *If your transfer is due to a positive COVID test within your household/bubble or being told to self isolate by NHS track and trace or a school, then please email [email protected] with proof of your circumstances and a date past 10 days of your original booking for us to transfer your tickets to without a charge.
  •  All children under 16 years must be accompanied by an adult.
  •  In booking I confirm that I/We have not had contact with any person who has been tested for COVID-19 (Coronavirus) in the last 14 days. I confirm that I/We have not had any symptoms of illness (such as cough, cold, sore throat or fever) in the last 14 days.
  • Children aged under 3 are admitted free of charge but do still need to be added when purchasing tickets.
  •  As of the 1st October 2019, we are no longer offering Blue Peter free entries.
  • We do not collaborate with voucher or discount sites and therefore any codes obtained are not valid.
  • One carer goes free with each paying disabled visitor (DWP Proof of entitlement will be required on entry).

PRE-BOOKING REQUIRED!

Use Paypal, Debit or Credit card to make your purchase.

WILD EXPERIENCES! 

From Junior Keeper days to Reptile experiences, there is something for everyone!

EDUCATIONAL VISITS! 

Enjoy a tailor-made educational but fun school visit!

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