Opening Hours & Prices

 

Opening Hours: 10am – 5pm everyday

Please note that currently, pre-booking is required. Please visit the tickets page to purchase your tickets and choose your arrival time slot.

Temporary Prices:

Arrival times from 10am-1.30pm: £14 per person  |   Arrival times from 2pm-3pm: £12 per person

Carers: FREE *  |   Under 3’s: FREE

*Please note: One carer goes free with each disabled person (DWP Proof of entitlement will be required on entry).

 

Ticket T&Cs :

  • All tickets must be booked online in advance of your visit.
  • Tickets are non-refundable.
  • Tickets can be transferred for an administration fee*. Please create an account at the time of booking, which allows you to alter your own booking for a fee of £2 per ticket (maximum of £10 per booking). If an account has not been made, please email [email protected] with your reference number and we will create an account for you which will send you a link to enable your account and alter your booking. ALL transfers must be done at least 3 hours before your booking, to allow us to re-release the tickets. Tickets with discount codes/offers cannot be changed. To access your account, please follow the link Login (digitickets.co.uk).  *If your transfer is due to a positive COVID test within your household/bubble or being told to self isolate by NHS track and trace or a school, then please email [email protected] with proof of your circumstances and a date past 10 days of your original booking for us to transfer your tickets to without a charge.
  •  All children under 16 years must be accompanied by an adult.
  •  In booking I confirm that I/We have not had contact with any person who has been tested for COVID-19 (Coronavirus) in the last 14 days. I confirm that I/We have not had any symptoms of illness (such as cough, cold, sore throat or fever) in the last 14 days.
  • The government require us to maintain all visitor data for a period of 21 days following the visit, in order that we can track and trace any individuals as required by the NHS. We will not contact you for any other purpose, unless you have opted in to receive further communication from us, in accordance with GDPR regulations.
  • Children aged under 3 are admitted free of charge but do still need to be added when purchasing tickets.
  •  As of the 1st October 2019, we are no longer offering Blue Peter free entries.
  • We do not collaborate with voucher or discount sites and therefore any codes obtained are not valid.
  • One carer goes free with each disabled person (DWP Proof of entitlement will be required on entry).

PRE-BOOKING REQUIRED!

Use Paypal, Debit or Credit card to make your purchase.

WILD EXPERIENCES! 

From Junior Keeper days to Reptile experiences, there is something for everyone!

EDUCATIONAL VISITS! 

Enjoy a tailor-made educational but fun school visit!

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