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All Things Wild


Get answers to the most commonly asked questions, park information and visitation details. If your question isn't below, feel free to contact us using our question submit form, and our team will be happy to assist!

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Open 10am To 5pm Everyday
Do I need to pre-book or can I just turn up on the day?

We ask that if possible, all visitors prebook online for their visit. We do take bookings on the door, however this will be more expensive than a prebooked ticket, and if at capacity, you may be turned away from the door.
If you are a season pass holder, we ask that you book online during weekends and school holidays, but you are able to just turn up on term time weekdays.

I need to transfer my booking, can I do this?

Tickets can be transferred for an administration fee*. Please create an account at the time of booking, which allows you to alter your own booking for a fee of £2 per ticket (maximum of £10 per booking). If an account has not been made, please email [email protected] with your reference number and we will create an account for you which will send you a link to enable your account and alter your booking. ALL transfers must be done at least 3 hours before your booking, to allow us to re-release the tickets. Tickets with discount codes/offers cannot be changed or a balance may have to paid. To access your account, please follow the link to Login.

I have a gift ticket or free entry ticket do I need to book?

If possible, we ask that all tickets are booked online. You can book your slot via the tickets page, and select ‘Day Pass Gift Voucher Redeem’ for however many people your gift voucher covers. You will be required to enter your gift voucher number or your barcode (on the free entry vouchers) upon booking, and you MUST bring in your voucher to hand in upon arrival. Free entry will not be accepted without handing in your voucher. Terms stated on your voucher, and standard entry terms and conditions apply.

Will I be able to arrive at the zoo outside of my allocated arrival time?

Time slots are allocated to avoid congestion on our busier days. If you're running a bit later than you booked on for due to traffic etc, feel free to give us a call and the team will sort this out with you.

What is currently open and closed around the park?

OPEN: All areas are currently open. Some areas may only be open at set times (as stated on the itinerary upon entry). - Due to the recent weather, the Dinosaur Field is currently very muddy, wellies are advised.

What activities will be operating on my visit?

We have a daily itinerary, which is available for you to see upon entry. This may include animal encounters, the dino train and various other activities. Please note: all activities run for set times only and we cannot guarantee the operation of these activities on the day of your visit. We recommend taking a photo of the itinerary on entry, so that you are aware of the times and locations and don’t miss out!

Is Soft Play open?

Yes, our Jungle Mayhem Soft Play area is open as normal to the public.

How long can I stay at the park?

You are welcome to stay at the park up until closure from the time of your allocated arrival timeslot. Please check our opening hours.

Will there be food & drinks available to purchase on site?

Hot and cold food and drinks can be purchased from our Café (entrance is through the Jungle Mayhem play area). All food is in takeaway containers for the option to eat in or takeaway.

Can I bring a picnic?

Yes, visitors are more than welcome to bring picnics to enjoy during their visit. We do have plenty of outdoor picnic benches and grass spaces to use as well as a selection of small indoor area with tables and chairs (located in the Wild Fun Barn & the Indoor Beach).

How accessible are you for wheelchairs?

Our main pathway has recently been tarmacked which makes accesibility a lot easier for wheelchairs, pushchairs or even just walking. Our other pathways (such as the Wild Meadow) vary with different substrates, such as bark and gravel and therefore, unfortunately may not be suitable for wheelchair users due to the loose and uneven surfaces. We do have disabled toilet facilities on site.

Am I able to bring balls etc. to play with?

You are welcome to bring your own football and sandpit toys for use at our sandpits and in the Wild Meadow.

I have a question but cannot get through on the phone – what can I do?

We apologise if it takes us a little longer than usual to answer enquiries. You can find lots of information about the park on our website. For anything else, please email [email protected] and we will get back to you as soon as possible.

How can I purchase a Season Pass?

Our new ‘Season Pass’ has replaced our annual membership option. This includes unlimited visits to us during our opening hours. Full terms and conditions and purchasing options can be found on the website: Buy Season Pass 2024 online – All Things Wild

All season passes end on the 31st December 2024. Pricing is per individual aged 3 and over.

***10% discount when 4 or more season passes are bought at the same time!***


  • Once your order is processed, your confirmation email will contain a reference number (this is now your season pass number).
  • Pre-booking online is still required, so please book as normal by selecting ‘season pass holder’ and providing your season pass number when prompted.
  • On your first visit, we will need to make your photo card. On subsequent visits, you will be required to show this card on arrival.
How can I book a birthday party?

We have now resumed birthday party bookings. For all details on parties, please visit the party page. If you wish to check availability and make a booking, please give us a call on 01386 833083.

How can I book an experience

Please visit our experience page for more details on what we have to offer. Vouchers (valid for 12months) can be purchased if you don’t yet have a date in mind. If you wish to check availability or make a purchase, please visit our ticketing page: Animal Experiences – All Things Wild

Are dogs allowed?

Unfortunately, dogs are NOT allowed on site (including being left in cars on the carpark). Registered assistance dogs are allowed by prior arrangement.

Do you have a Blue Light discount?

Unfortunately, we do not have a constant Blue Light discount active. However, we do release a number of events each year that are paired with FREE entry for Blue Light Card Holders, alongside full-paying visitors.

All Things Wild

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All Things Wild Nature Centre, Station Road, Honeybourne, Near Evesham, Worcestershire WR11 7QZ

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